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Quarter 3: 2021 NEWSLETTER

Zach Thielbar


UPCOMING DAYS OFF


  • Thanksgiving Day: Thursday, 11/25 & Friday, 11/26

  • Christmas Eve (observed): Thursday 12/23

  • Christmas Day (observed): Friday, 12/24

  • New Year's Day: Monday, 1/3/2022


 

ATLAS

HOLIDAY PARTY



Saturday, December 11





 

BE A FLU FIGHTER


Tuesday, 10/19




Thursday, 10/21




Friday, 10/22




 

NEW & NOTEWORTHY


Atlas Role/Title Updates



  • Kevin Ramirez - From Parts Department to Floor Cleaning (Atlas First Access)





We love to invest in our associates: New position openings will be updated frequently at https://www.theatlashub.com/job-openings. Apply online or contact the Human Resources Department.

 

SALES


Q2 Top Performers

Top Volume Performers (Revenue)


#1 Tom Hayn

#2 Scott Malin

#3 Ken Kapela


Top Performers Number of Order Placed


#1 Ken Kapela

#2 Bob Nemeth

#3 Chris Warner & Bob Russ


 

Submit your On-Site Customer Images



People want to see products being used in a real-life setting before making a big purchase.


This is where you come in! (Looking at you sales...)




-Here's how to help: Submit an in-use image of:

  • Equipment (sold by / rented by Atlas) in use

  • Equipment being serviced by Atlas team

  • Before & after rack / systems project

  • Any other images highlighting how Atlas helps our customers

Competitor Examples:


Submit your photos HERE or email Marketing.


 

SERVICE HIGHLIGHT


Service Techs Go Above and Beyond



 

WHAT CUSTOMERS ARE SAYING



5-Star Associates:


Nick Kowalczyk

Shop Service Manager, Atlas Bobcat (Wauconda)


Greg Zimmerman

Road Technician, Atlas Bobcat (Wauconda)


Review:


"...their ability to make my emergency THEIR emergency, give accurate timelines, and maintain constant communication throughout was a breath of fresh air...Great work guys!"

"I've dealt with Nick in the office and Greg in the field and I can't begin to express how impressed I was by the their level of customer service. In an age where customer service is a dying art of sorts, their ability to make my emergency THEIR emergency, give accurate timelines, and maintain constant communication throughout was a breath of fresh air. Greg fixed my issue and went above and beyond by explaining things about my machine that MIGHT be a problem in the future, even though he knew my shop is a good hour from theirs and I have a Bobcat dealer down the road from me, i.e. Atlas wouldn't be doing any future in facility repairs. Should I ever run into problems in Northeast Illinois, I will reach out to them with confidence. Great work guys!"


 

5-Star Associate:


Kyle Thill

Regional VP of Operations, ATMH (Brooklyn Park)


Review:


"This place is great. Customer service is beyond compare. Especially Kyle Thill. I was looking for an operators manual for a forklift for over an hour online and he got it to me in 2 minutes, no questions asked."

 

WE GOT SKILLS


Congrats to our newly certified technicians!



SERVICE

​Bobcat Platinum

Gary Mortimer - Mokena, IL

Paul Tobin - Elk Grove Village, IL

​​Toyota Gold

Paul Espinoza - Elk Grove Village, IL

Toyota Silver

Dan Belanski - Bedford Park, IL

Toyota Bronze

Toyota Bronze

Cory McCann - Bedford Park, IL

Gary Alink - Byron, MN

Javier De Santiago - Elk Grove Village, IL

Matt Chick - Elk Grove Village, IL

Michael Lopez - Bedford Park, IL

Mike Pouliezos - Elk Grove Village, IL

Nick Greist - Bedford Park, IL

Tony Raigoza - Elk Grove Village, IL

Zachery Zelek - Elk Grove Village, IL

Did we miss something? Submit HERE

Submit a story recommendation to be included in the next newsletter!

 

HUMAN RESOURCES


Update Your Contact Info



Review and update your personal info and emergency contacts in Paylocity.






How to Update Personal Info:






 

A SUMMER TO REMEMBER...


We had Food Trucks...


Lots and LOTS of BBQ's...


Fun at the Fair...



we left it all on the field...



View unseen photos from the Boomers Event in our Photo Gallery HERE.


Thanks for the memories!


 

RETIREMENT COMMEMORATION



James Swinford

Honoring 26 years

Technician at Atlas First Access (Bedford Park)




Charles Crooks

Honoring 18 years

Field Mechanic at ATMH (Brooklyn Park)









Susan Jungclaus

Honoring 15 years

Customer Service Allied at ATMH (Brooklyn Park)





 

Check out our NEW videos!



SUBSCRIBE to be notified of new videos!


 

PET SPOTLIGHT


Meet Leia :)


Joaquin Fernandez, Service Support (ATMH)

"This is my dachshund. Her name is Leia - named after Princess Leia from Star Wars. She is 4 years old and loves to stare out the window and bark. She also likes to nap on my shoulder and pillow..."




Share the furry love!

Have your pet spotlighted in the next employee newsletter! Submit HERE




 

ANNIVERSARIES


Happy 45th Anniversary, Al!



 

July - September


 

Did we miss something? Submit HERE

Submit news recommendations (ex. upcoming retirement, wedding anniversary, life event, etc.) to be included in the next newsletter!

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